Patient medicines
On this page, you will find information on patient eye care medications, including useful advice on how to put in your eye drops, and where to go to get your medications.
Update on medication shortages: January 2024
There are currently UK-wide shortages of some eye medications.
Our pharmacy team is receiving an increased number of calls and emails from patients as a result of these shortages, which we are unable to respond to. We are communicating with patients via our website, advising them to ask their local pharmacy about alternative options. Please direct patients to their local pharmacy and not to Moorfields.
The following table lists affected stock and timescales for resolution.
Please note, if the medication is not listed in the table – there is not a shortage.
Please be aware that at present there are very limited/no UK supplies Azyter® 15 mg/g, eye drops, solution in single-dose container, Diamox SR® 250mg Prolonged-release Capsules, and ocular lubricating eye ointments.
Product out of stock |
Due back date |
Azyter® 15 mg/g, eye drops, solution in single-dose container |
Mid-February 2024 |
Diamox SR® 250mg Prolonged-release Capsules |
26 February 2024 |
Ocular lubricating eye ointments Hylo Night, Hycosan Night |
Mid-February 2024 |
Nurse-led line
Please note, our nurse-led helpline should not be used to request repeart prescriptions, or to ask advice on medication. We are receiving a high volume of calls to this line from patients with medicine queries, which is delaying care to patients who need important after care guidance, following treatment at our clinics. If you have any queries about your eye care medication, please speak to your local pharmacist.
Know Your Drops
For eye conditions, such as Glaucoma, it is vital for you to keep up with your eye drops to help you manage the condition.
Please watch our short video for tips on how to correctly administer any drops you may be required to use.