Accident & Emergency frequently asked questions

You can also get information and advice on eye conditions and treatments from our telephone helpline, Moorfields direct, on 020 7566 2345. The helpline is staffed by experienced ophthalmic nurses and open from 9am - 9pm, Monday to Friday and from 8.30am to 5pm on Saturdays. At busy times we might not be able to answer your call straight away. Please bear with us and call back a little later if this happens.

Nearly all of our patients are treated, referred to one of our specialist services or discharged within four hours.

Everyone is assessed by a medical professional on arrival, who will assess how serious your condition is and whether you need to be seen in the department on the day of arrival.  This will be a senior nurse practitioner or doctor.

Depending on your needs, you will be treated by an emergency nurse practitioner, an emergency care optometrist or one of our A&E doctors.

• Mr Gordon Hay – service director
• Mr Badrul Hussain
• Ms Emma Jones
• Mr Christopher Leak
• Ms Lola Ogunbowale
• Mr Romil Patel
• Ms Renata Puertas
• Ms Poornima Rai
• Mr Kamran Saha
• Mr George Voyatzis
• Miss Tara Bader
• Miss Su-yin Koay
• Mr Zahir Mirza
• Mr Rajeev Costa
• Miss Chinnu Sudhakaran
• Miss Karen Wong

For details about individual consultants, please visit the our consultants section.